Refund Policy

We will gladly accept any unused merchandise for a return or exchange. 

To begin your return or exchange, email us: Contact Us 


  • AECH Active must first be informed of any returns or exchanges via email or phone before shipping out your item.
  • Merchandise must be returned within 14 days after the order's delivery.
  • Merchandise must be unused and in perfect condition to qualify for return or exchange.
  • Merchandise must be accompanied by the invoice and original packaging.
  • The following items can NOT be returned or exchanged: Sport Bras
  • Any merchandise marked "Final Sale" cannot be exchanged or returned.


  • Exchanges will be processed within 1-3 business days after we've received the exchanged item.
  • Original shipping charges are non-refundable.
  • The customer is responsible for all return shipping charges unless the item received is incorrect or damaged.


  • Discount codes must be applied at a time of checkout. You must press "Apply" to see the order total updated.
  • We cannot adjust any prices after the order has been submitted.
  • Only one code can be used on a purchase.
  • Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been placed.