We will gladly accept any unused merchandise for a return or exchange.
To begin your return or exchange, email us: Contact Us
RETURN & EXCHANGE POLICY
- AECH Active must first be informed of any returns or exchanges via email or phone before shipping out your item.
- Merchandise must be returned within 14 days after the order's delivery.
- Merchandise must be unused and in perfect condition to qualify for return or exchange.
- Merchandise must be accompanied by the invoice and original packaging.
- The following items can NOT be returned or exchanged: Sport Bras
- Any merchandise marked "Final Sale" cannot be exchanged or returned.
EXCHANGES AND PROCESSING
- Exchanges will be processed within 1-3 business days after we've received the exchanged item.
- Original shipping charges are non-refundable.
- The customer is responsible for all return shipping charges unless the item received is incorrect or damaged.
- Discount codes must be applied at a time of checkout. You must press "Apply" to see the order total updated.
- We cannot adjust any prices after the order has been submitted.
- Only one code can be used on a purchase.
- Coupon codes cannot be applied to previous purchases, nor can they be retroactively applied after an order has been placed.